Contact & Support

Get in Touch with the Xelmerot AI Support Team

Whether you have a question about the platform, need help navigating the digital workspace or are ready to submit an access request, the Xelmerot AI support team is here to assist.

Colleagues collaborating on a project in a bright, modern office space

Contact Details

How to Reach Xelmerot AI

The support team is available during business hours. Use any of the channels below to get in touch, or submit the contact form for a written response.

Email

[email protected]

For platform enquiries, access requests and support questions. The team typically responds within one business day.

Phone

+44 20 7946 0312

Available Monday to Friday, 09:00–17:30 (GMT/BST). For urgent platform queries or access request follow-ups.

Office Address

12 Finsbury Square
London, EC2A 1PX
United Kingdom

Access Requests

How to Submit a Platform Access Request

If you would like to access the Xelmerot AI digital workspace, complete the form below and select "Platform Access Request" as your request type. The support team will review your submission and follow up by email.

What Happens After You Submit

  • Your request is received by the Xelmerot AI support team and logged for review.
  • The team may contact you by email to ask for additional clarification about your intended use of the platform.
  • Once reviewed, you will receive a follow-up email with the outcome of your access request.
  • If access is granted, onboarding instructions and secure credentials will be provided in the same communication.

Send a Message

Contact Form

Complete the form below to send a message to the Xelmerot AI support team. All fields marked with an asterisk are required. Please do not include sensitive personal or financial information in your message.

Please do not include any card, account or personal financial information in your message.

Support

The Xelmerot AI Support Team

The Xelmerot AI support team handles all platform enquiries, access requests and navigation assistance. Every message submitted through the contact form is reviewed by a member of the team.

For time-sensitive queries, calling the support line at +44 20 7946 0312 during business hours is the most direct route. For written requests, email [email protected] or use the contact form above.

The team may follow up to request clarification before processing access requests. This is a standard part of the onboarding review process and helps ensure that platform access is granted appropriately.

Professional team member at a desk ready to assist with platform support

The Xelmerot AI support team is available Monday to Friday, 09:00–17:30.